Returns & Exchanges
At Pulp, we want you to love your fashion finds, but if a piece isn't perfect, you can return it within 30 days of delivery. All items must be in their original condition with tags attached to be eligible for a full refund.
Return Process
- 1.Initiate Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely place your unworn items back into their original packaging, ensuring all Pulp designer tags are still attached.
- 3.Ship It Back
Print the prepaid shipping label provided by our portal and drop your package off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the return, we will process your refund to your original payment method within 5-7 business days.