Returns & Exchanges

At Pulp, we want you to love your fashion finds, but if a piece isn't perfect, you can return it within 30 days of delivery. All items must be in their original condition with tags attached to be eligible for a full refund.

Return Process

  • 1.
    Initiate Your Return

    Visit our online return portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Pack Your Items

    Securely place your unworn items back into their original packaging, ensuring all Pulp designer tags are still attached.

  • 3.
    Ship It Back

    Print the prepaid shipping label provided by our portal and drop your package off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our warehouse inspects the return, we will process your refund to your original payment method within 5-7 business days.